Who we are
What we do
Clients
Paul Bullen - principal
Contact us

Who We Are

Paul Bullen has run Management Alternatives Pty Ltd since July 1988, a management consultancy business specialising in work for community based, non-profit and church organisations especially those providing human services or doing community development and the health and education sectors.

He also works with government and government agencies on projects where they are working with community based and non-profit organisations or doing community development work.

Paul Bullen is the Managing Director. Support staff are employed for specific projects.

What We Do

Services include:

Facilitation of workshops and conferences including 1 to 2 day planning workshops for groups of 10 to 50 people, 5 to 7 day planning and organisational review meetings of 50 to100 people and 1 to 2 day conferences for 100 to 300 people and facilitation of service and community development evaluation processes.

Planning

For organisations

Corporate and strategic planning for small (10 staff) , medium(10 to 100 staff) and larger organisations (100-500+) staff. Planning processes include facilitating workshops, meetings, reporting writing, staff surveys, etc.

For services and community development

Planning for human services and community development projects. Some recent projects include:

• Residents, Engagement and Community Building: Muswellbrook Opportunities for working together - for Upper Hunter Community Services
• Muswellbrook Shire Children’s Services Strategic Plan 2013 to 2015 including Implementation recommendations and Supporting evidence for Upper Hunter Shire Council

Evaluation

Evaluations and reviews of a variety of programs, services and community development projects. Some recent evaluation projects include evaluations of:

• The Peer Support Program for Peer Support Australia
• The Youth Justice Playing Cards for Macquarie Legal Centre
• The Family Retreat Program for Ronald McDonald House Charities
• Schools counseling services for Catholic Education Office Sydney, Inner West Region.
• Skillbuilders Program for Centacare Willcannia-Forbes
• NDIS (National Disability Insurance Scheme) Readiness Project for Small and Micro Services
• Transitional Living Unit (TLU) & Community Living Unit (CLC) of the NSW Brain Injury Rehabilitation Program (BIRP)

Research and data analysis

Research and data analysis for example:

• Data analysis for multiple organisational staff surveys undertaken by St James Ethics Centre for other organisations.
• Centacare Willcannia-Forbes organisation wide database assessment and planning
• The You in Youth Survey Findings: Upper Hunter Shire, Muswellbrook Shire and Singleton LGA for Upper Hunter Community Services
• Developing a tool for measuring the social impact of non-profit organisations (collaboratively with University of Technology Sydney - Case study: Surf Lifesaving Australia).
• Establishing data collection frameworks for Ronald McDonald Houses and Ronald McDonald Learning Program and other RM Programs.
• Developing a tool for measuring Social Capital with Jenny Onyx, University of Technology, Sydney

Writing, publications and web sites

Publications have included books, reports, policy, organisational manuals & interagency guidelines. Some recent examples (* = limitied circulated) are:

• Managing Risk Providing Attendant Care including Exploring hazards and risks, Service safety assessment and intervention plan and Safe working self-assessment , September 2017 (managingrisk.living-with-attendant-care.info)
• Working with Indigenous Australians and Torres Strait Islanders including Self-Study module, February 2017 (www.workingwithindigenousaustralians.info)
• SKILLBUILDERS Program, Sites, Evaluation Working Paper, Version 2, with Christine Campion December 2016 *
• NDIS (National Disability Insurance Scheme) Readiness Project for Small and Micro Services Evaluation, for National Respite Association, December 2015
• Family Retreat Program Review, for Ronald McDonald House Charity, October 2015*
• PEDAL, Play Explore, Discover, Learn Evaluation, Playgroup evaluation for CentaCare Wilcannia-Forbes, September 2015*
• Courage to Care Building on Strengths, an organisational review for Courage to Care, June 2015*
• Transitional Living Unit (TLU) & Community Living Unit (CLC) of the NSW Brain Injury Rehabilitation Program (BIRP) Review of Roles Report 2014*
• The You in Youth Survey Findings: Upper Hunter Shire, Muswellbrook Shire and Singleton LGA, December 2013
• Residents, Engagement and Community Building: Muswellbrook Opportunities for working together, October 2013
• Peer Support Australia Workshops in NSW & ACT 2011/2012 and 2012/2013 with data for other states and territories Evaluation Report, July 2013
• Muswellbrook Pre-School Kindergarten Strategic and Other Plans December 2012.
• Muswellbrook Shire Children’s Services Strategic Plan 2013 to 2015 including Implementation recommendations and Supporting evidence, December 2012
• Peer Support Australia, Expanding the reach of the Peer Support Program in NT, WA, QLD and TAS, Evaluation Report, July 2011*
• Working with people with acquired brain injury Development of Self-Study modules and learning resources for www.abistafftraining.info web site. July 2011.
• Pastoral Services in Primary Schools, CEO Inner Western Region, Review process, strategic issues & findings, and recommendations, February 2011*
• Ronald McDonald House Charities Operational Funding Review, May 2010*
• Anglicare Strategic Plan, December 2009
• Social Capital and The Longitudinal Surveys of Australian Youth 2003 Cohort, Paul Bullen and David Curtis, October 2007 (37pp)*
• Social Capital Questions for the Longitudinal Survey of Australian Youth 2004. Department of Education Science and Training, 2004 (190pp)
• Social Capital and Community Development: The Warnervale District Community Survey. Wyong Shire Council, 2004
  
• Foster Care the Inside Story Permanent Care Program Review Anglicare Child and Family Services, 2003 & 2004
• Family Support Services NSW 2003 - Mapping services, clients, issues and challenges, Jane Allen and Paul Bullen Family Support Services Association of NSW, 2003
• Service Model and Evaluation Framework for Primary Connect for the Office of Children and Young People (the Cabinet Office) and the Department of Education and Training, 2003 (41pp, 91pp)
• Planning and Evaluating Areas Assistance Scheme Projects, A Resource Kit for Community Project Officers, May 2003, for Planning NSW (76pp)
• Making Services Count, Summary Report on the 2002 NSW Youth Services Census, 2003, for the Youth Action and Policy Association (24pp)
• Getting Training Needs Met, The Training Needs Survey, May 2002 Network of Community Activities, May 2003, Network, (50+)
• Domestic Violence Interagency Guidelines, Working the Legal System in Responding to Domestic Violence, May 2003 for Partnerships Against Domestic violence and the Violence Against Women’s Unit (225pp)
• Carer Respite Centres Sample Organisational Manual, April 2002, (68pp)
• Parents as Teachers, Evaluation policy, strategies and tools, Department of Education and Training, 2001 (40pp)

Education and training

Staff training and development for numerous organisations in areas such as: management, facilitation, strategic planning, evaluation, questionnaires, governance, performance indicators, social capital and outcomes tools.

Development of E-learning resources, for example:

Working with People with Acquired Brain Injury www.ABIstafftraining.info
Working with People with Traumatic Brain Injury www.TBIstafftraining.info
Working with Indigenous Australians www.workingwithindigenousaustralians.info
Living with Attendant Care www.living-with-attendant-care.info
Managing Risk in Attendant Care managingrisk.living-with-attendant-care.info

Clients

Clients include community based, nonprofit, welfare and church organisations and government, for example:

Acquired Brain Injury Services
Agency for Clinical Innovation
Anglicare
Benevolent Society
Brain Injury Rehabilitation Directorate
Catholic Education Office – Sydney Inner West and Eastern Regions
Centacare Broken Bay
Centacare Wilcannia Forbes
Community Legal Centres in NSW
Department of Community Services NSW
Department of Education and Training NSW
Department of Immigration and Citizenship
Family Support Services Association of NSW & their members
Franciscan Missionaries of Mary
Liverpool Youth Refuge
Local Community Services Association
Local Government in NSW
Macquarie Legal Centre
Muswellbrook Preschool
Neighbourhood and Community Centres in NSW
NSW Health
Peer Support Australia
Presentation Sisters
Ronald McDonald House Charities
Samaritans
Saint Anthony’s Family Care
Society of St Vincent de Paul
South Coast Medical Service Aboriginal Corporation
Unifam
Upper Hunter Community Services
Yfoundations
Violence Against Women specialist Unit

Paul Bullen

Paul Bullen has run Management Alternatives Pty Ltd since July 1988, a management consultancy business specialising in work for community based, non-profit and church organisations especially those providing human services or doing community development and the health and education sectors.

He also works with government and government agencies on projects where they are working with community based and non-profit organisations or doing community development work.

Recent Consultancies He works with these organisations on:

• Strategic planning and organisational change,
• Planning and evaluation of human services and community development
  facilitation
• Research, data collection and analysis and information systems
  policy development
• Staff training and development
• Publications and web resources including e-learning.

Previous Work Experience Prior to more than 30 years consultancy work he has previously been Executive Director of the Home Care Service of NSW (1985-88), Assistant Secretary of the Catholic Commission for Justice and Peace (1982-85) and a Research and Resource Analyst for (the then) Department of Youth and Community Services (1980-82). He has managed very large and very small organisations.

Publications and Papers In addition to many project reports he has had articles published in magazines and journals including Evaluation News and Comment, NCOSS News, Developing Practice & the Journal of Applied Behaviour Science. He has also given papers at conferences including the Australasian Evaluation Society and NCOSS.

Boards and governance He has been a member of a number of Boards and has worked with many boards on governance and strategic planning.

Academic Background He has an academic background in social science (social work), philosophy and theology. He has specialised in planning, evaluation and research.

Professional Memberships He is a member of the Australasian Evaluation Society and an Associate Fellow of the Australian Institute of Management and is eligible for membership of the Australian Association of Social Workers.

Contact us

Paul Bullen at:

Street Address

2/3A Abbott St

Coogee, NSW, 2034

AUSTRALIA

Mail

PO BOX 181

Coogee, NSW, 2034

AUSTRALIA

Telephone
Australia (02) 9665 7737
International + 61 2 9665 7737

Fax
Australia (02) 9315 7542
International + 61 2 9315 7542

Email
paul.bullen@mapl.com.au

Management Alternatives Pty Ltd
ACN 050 334 435
ABN 23 050 334 435