Ideas Finding cause and effect in human services. Results based accountability. What it is. What it isn't. What's needed with it. Evaluation issues: The intrinsic appeal of the theoretically impossible Talking about community development Taken for granted management ideas can be uncertain, ambiguous and paradoxical Quotes: food for thought Quotes: food for thought Quotes change with each page view

Articles Strategic planning A strategic planning outline - a concepts framework A one day strategic planning meeting agenda Evaluating human services Evaluating Human Services - Complexity - Uncertainty - Self-Delusion - Rigour This article was first published in June 1996 in Evaluation News and Comment The Magazine of the Australasian Evaluation Society: Performance indicators Performance Indicators This article was originally published in Caring, the Association of Children's Welfare Agencies Newsletter (September 1991). It seems as relevant for the Australian context now as it was in 1991. Counting and measuring in human services Counting and Measuring in Community Services PDF Version This paper was first published in "Made to Measure: Counting and costing in human services, Conference Papers, Volume 2" published by New South Wales Council of Social Service, October 1999. Community development People talk about community development in any different ways. Here are some ideas connecting community development and social capital: See: Community development Community development models and language This is a draft paper (PDF) to promote discussion about community development models and language. . Nonprofits in business Nonprofits in Business - Learning from Practice This is the principal findings from the study Nonprofits in Business, a book that includes 24 Case Studies of nonprofits in business and was first published by WorkVentures in 1997. Social Capital Measuring Social Capital in Five Communities in NSW A Practitioner's Guide (101pp) Practitioner's Guide Full Report Discussion Paper Social capital factors : Plausible theory about causal relationships. Other Social Capital Papers Just for fun Plannning and counting and measuring animations just for fun.