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  Alternatives Pty Ltd
  ABN 23 050 334 435

Contents | 1. Introduction | 2. Stories we are in | 3. Ways of seeing | 4. Characteristics
5. Organisational review questionnaires | 6. Resources

6. Resources


Reframing Organisations, Artistry, Choice and Leadership. Bolman, Lee G and Deal, Terrence E. Jossey-Bass Publishers, San Francisco, 2003.

Images of Organisation, Morgan, Gareth, Sage London, 2006

Business Excellence Framework

Business Excellence Framework This is a framework for innovation, improvement and long term success, applicable to all organisations, large and small, private and public, whatever their purpose. The Framework has been designed to assist organisations to measure current performance and build a pathway to long-term success.

Quality Imrpovement Council

Quality Improvement Council's purpose is to promote continuous quality improvement in health and community services through the provision of standards, accreditation programs and developmental resources for the benefit of health services users, staff and the wider community.

Australian Service Excellence Standards

The Australian Service Excellence Standards is an internationally accredited quality improvement program funded by the Department of Commuinities and Social Inclustion in South Australian. It is a generic quality and continuous improvement management tool. It can be applied to a wide and diverse range of human services, both government and non-government. It contains the requirements necessary to meet legislative and other standards, and provides a developmental approach to continuous improvement, change management and benchmarking across ‘like’ areas or services.