Contents | 1.
Essence | 2.
Types | 3.
Models | 4.
Jargon | 5.
are many types of plans used in human service organisations. While
the essence of all plans is the same - answering questions such as where
we are going and how we are going to get there -
we often give them different names depending on what the plan is for.
example plans can be made for:
- The organisation (e.g. strategic plan, service plans, financial
- A project (e.g. project plan, financial plan)
- A team (e.g. team work plan)
- A worker (e.g. individual work plan)
- A client (e.g. individual service plan)
Some of the different types of plans and the questions they ask
and attempt to answer are listed below.
are we? Where are we going? Why? How will we get there?
Who are the clients? What will be the benefits to them? How?
What do we need to do to make it all happen and know we are on
Where is the money coming from? Where is it going to? Will
there be enough?
How do we know we are doing a good job? How do we know how
to improve what we are doing?
What are we trying to achieve? How will we make it happen?
Project Financial Plan
is the money coming from? Where is it going to? Will there be enough?
How do we know we are doing a good job? How do we know how to improve
what we are doing?
Team Work Plan
What are we on about? What do we need to do, when and why?
What am I on about? What do I need to do, when and why?
Service Plans / Case Management
What do I want to achieve? How can it happen?
A typical large organisation
In a large organisation there will be many plans, for example, a separate strategic
plan, financial plan and operational plan. There will be project plans, team
work plans, individual work plans. And if the organisation is a direct service
provider there will be individual service plans or case management plans.
A very small organisation many only require one plan which incorporates
the answers to all the questions above.