B6. Counseling for families and young people - planning services - an example

Vision

We will live in a society where families have strong family relationships and where the rights of each individual are respected.

Mission

We exist to provide a culturally sensitive, linguistically appropriate counseling service for migrants and refugees.

Values

We believe:
Every member of the family has a right to individual choice
In the empowerment of the individual
Everyone has a right to access services
Each person has a right to express his/her own cultural values within the Australian community/ society

Needs

People in families:
need to be accepted by one's family
need to communicate my feelings in a safe environment
need to feel safe to relate will to the people around me
need to to be understood and not to be judged

Aims

For migrants and refugees clients to express their needs and feelings in a safe environment.

Objectives

For 25 clients to received 1 hour of counseling per week for up to 6 months

Strategies

To provide family counseling sessions by bilingual and culturally sensitive counselors

Inputs

Staff time
Meeting rooms

Outputs

25 counseling sessions

Outcomes

The changes in clients behavior from the early counseling sessions to the later sessions.

Performance indicators

Outcomes achieved

People in stress in families being able to talk about their needs and feelings in a safe environment.

Strategies/activities completed (outputs)

Number of counseling sessions.